PRACTICAL INFORMATION & HELP
Find all the information you need to plan your visit to the Danish Castle Centre.
If you have any questions, feel free to contact us in advance at museerne@museerne.dk or call +45 7070 1236.
WORTH KNOWING BEFORE YOUR VISIT
Do children have to pay entrance fee?
No, children and young people under the age of 18 always have free admission to the museum when accompanied by an adult.
Do I have to pay an entrance fee to visit the Goose Tower?
Yes, you need an entrance ticket or annual pass to The Danish Castle Centre to visit the Goose Tower.
What payment options are available?
At the museum reception – including the ticket desk and shop – you can pay by cash or with most major payment cards.
Can I buy food and drinks at the museum?
The Danish Castle Centre has a cosy café in the protected yellow staff building – the last remaining part of Prince George’s palace from 1673.
In spring and autumn, coffee, cake and cold drinks are available in the entrance pavilion, which you can enjoy indoors or outside, weather permitting. During the high season, the café is staffed and also offers light meals and snacks.
For a larger lunch, we are happy to recommend the many cafés and restaurants in town.
The café follows the museum’s opening hours, and table reservations are not available.
Can I bring my own food?
Please note that food and drinks brought from outside may not be consumed inside the museum, but can be enjoyed in our beautiful outdoor areas in historic surroundings.
What do I do with a stroller and pram?
The Danish Castle Centre is committed to accessibility. The exhibition building has lift access between its two floors, making it easy to move around with prams and pushchairs.
Gravel paths outside make it easier to explore the protected castle ruins.
Please note that the Goose Tower is not accessible with prams or pushchairs.
Can I bring my dog?
For safety reasons, pets are not permitted in the exhibitions at the Danish Castle Centre or in the Goose Tower. Assistance dogs are exempt.
AVAILABILITY
The Danish Castle Centre places a strong emphasis on accessibility. Wheelchair users can move freely around the exhibition building, shop and restaurant. The two floors of the exhibition building are connected by a lift.
Outside, gravel paths have been laid to make it easier to get around the protected castle ruins. We continuously work to improve accessibility across the entire site. For wheelchair users and visitors with limited mobility, access to the castle ruins from Havnevej may be difficult. We therefore recommend using the entrance to the Castle Centre at Slotstorvet.
Unfortunately, it has not been possible to install a lift in the Goose Tower.
The toilets at the Danish Castle Centre (including an accessible toilet) are open to the public during the museum’s regular opening hours. They are located behind the ticket desk at the entrance.
A defibrillator is available near the toilets at the entrance to the exhibition. Please contact a member of staff in case of an emergency.
WORTH KNOWING WHEN YOU ARE AT THE MUSEUM
Where can I store coats and bags?
Lockers are available at the entrance. A 10 DKK coin is required as a deposit and will be returned when the locker is opened.
Where can I find the toilets?
The toilets are open to the public and located behind the ticket desk at the entrance.
Accessible toilets and baby changing facilities are available.
Is smoking allowed in the museum?
Smoking is not permitted in the indoor areas of the Danish Castle Centre. Smoking is allowed on the castle grounds. Please show consideration for other visitors.
Is photography allowed in the museum?
You are free to take photos for personal use and social media. Photography, video or similar recordings for commercial purposes require prior permission.
MORE INFORMATION
Need more information to plan your visit? Find out more via the button below.
If you have any questions, feel free to contact us atmuseerne@museerne.dkor call +45 7070 1236.